View All Reviews For Property Quay 1707Avg. Rating:
The unit was lovely. One issue was the constant plunging required in the 2nd bathroom. Customer service was very responsive but apparently the plumber was not. The other issue was the parking situation. We purposely chose a large unit to accommodate 3 cars. There is a municipal lot directly across the street so we foolishly believed the issue to be resolved. Although the receipt read "transaction complete", multiple tickets piled up. Luckily after several phone calls, our bank had several requests for the money but no follow through of the transaction by the municipality. Much of our vacation time was taken up trying to rectify the situation.
The unit itself was beautiful, and as a previous poster mentioned, better than the pictures show. The owners do need to provide a cutting board and either some decent knives or a knife sharpener. We did a lot of cooking and found this to be particularly frustrating.
Otherwise, no complaints. We were even able to get additional parking spaces (at a cost) beyond the 1 - 2 designated per unit when we stayed in mid-September. The outdoor pool was heated, which was nice, as the weather had started to cool down.
We did not run into the problem with the elevator that the previous poster mentioned. There were 3 elevators, all of which seemed to be in good working order.
We just stayed here at The Quay, room 1707. Was better in person than in the pictures. However, was immaculately clean, the elevator system was Horrible (we used the stairs twice-from the 17th floor!), the "store" was never open, and the worst part, we actually wanted to stay an extra day but my realtor never called back after leaving several messages. Other than that, nice condo, great location, and the fee to stay was decent.
Respectfully, I discussed this with the rental coordinator involved and she stated that she attempted to contact you several times via your cell and at the unit. I am truly sorry that you were not able to connect with each other.