Travel Insurance Information

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Have Questions or Need to File a Claim?

If you need to file a claim, please notify your booking agent immediately. Then call CSA at 866-999-4018.

For additional information on how to file a claim, visit www.vacationrentalinsurance.com/claims-information-travel.do


CSA Vacation Rental Insurance – Guest Protect Plan

CSA Travel Protection’s Guest Protect Plan is offered on all lease agreements (coverage is available to U.S. residents only). The Guest Protect Plan provides coverage for your pre-paid, non-refundable trip costs; additional information regarding the insurance is available below. The plan cost for this travel insurance is based on your total balance due and is not subject to tax. You have the option to purchase the plan on your Vacation Rental Agreement. If you choose to purchase the plan, the plan cost is due with your initial payment. We strongly recommend all of our guests purchase this valuable travel insurance, as no refunds will be offered, even in the case of a mandatory hurricane evacuation. If you have questions, please contact CSA at (866) 999-4018.

Why Buy CSA Vacation Rental Insurance – Guest Protect Plan?

No matter where your travels take you, the last thing you want to do is think about something going wrong. Still, sometimes the unfortunate happens and long-awaited trips get interrupted or cancelled, people get sick or injured, baggage is lost or stolen and natural disasters can strike. Be sure to get the right level of travel protection so you can relax and enjoy your vacation.

What’s included: Coverage & Maximum Benefit Limit?

CSA’s Guest Protect Plan offers coverage for Trip Cancellation and Trip Interruption, Baggage Delay and Emergency Assistance and Transportation, plus a host of services. The following coverages have been included for your protection.

Insurance Coverages
Underwritten by General U.S. Branch
Maximum Limit Per PersonMaximum Limit Per Reservation
Trip Cancellation100% of Trip Cost
Trip Interruption150% of Trip Cost
Travel Delay
($200 per person daily limit applies)
$600$6,000
Baggage$1,000$10,000
Baggage Delay$1,000$10,000
Accidental Death & Dismemberment-Travel Accident$100,000$100,000
Medical & Dental$25,000$250,000
Emergency Assistance & Transportation$1,000,000$1,000,000
Rental Car Damage
(Not available to residents of Texas)
$25,000$25,000

Note: The maximum Reservation Cost this plan covers is $50,000.
Additional Services provided through CSA’s designated provider:

  • 24-Hour Emergency Assistance Services
  • Concierge Services
  • Identity Theft Resolution Services
  • Roadside Assistance
  • On Demand Medical Care