Travel Insurance Information

Have Questions or Need to File a Claim?

If you need to file a claim, please notify your booking agent immediately. Then call CSA at 866-999-4018.

For additional information on how to file a claim, visit

CSA Vacation Rental Insurance - Guest Protect Plan

CSA Travel Protection’s Guest Protect Plan is offered on all lease agreements (coverage is available to U.S. residents only). The Guest Protect Plan provides coverage for your pre-paid, non-refundable trip costs; additional information regarding the insurance is available below. The plan cost for this travel insurance is based on your total balance due and is not subject to tax. You have the option to purchase the plan on your Vacation Rental Agreement. If you choose to purchase the plan, the plan cost is due with your initial payment. We strongly recommend all of our guests purchase this valuable travel insurance, as no refunds will be offered, even in the case of a mandatory hurricane evacuation. If you have questions, please contact CSA at (866) 999-4018.

For a brief description of the coverage(s) available, please view our CSA Travel Protection Guest Protect Plan flyer.

Why Buy CSA Vacation Rental Insurance - Guest Protect Plan?

No matter where your travels take you, the last thing you want to do is think about something going wrong. Still, sometimes the unfortunate happens and long-awaited trips get interrupted or cancelled, people get sick or injured, baggage is lost or stolen and natural disasters can strike. Be sure to get the right level of travel protection so you can relax and enjoy your vacation.

What's included: Coverage & Maximum Benefit Limit?

CSA's Guest Protect Plan offers coverage for Trip Cancellation and Trip Interruption, Baggage Delay and Emergency Assistance and Transportation, plus a host of services. The following coverages have been included for your protection.

Insurance Coverages
Underwritten by General U.S. Branch
Maximum Limit Per Person
Maximum Limit Per Reservation

Trip Cancellation

100% of Trip Cost

Trip Interruption

150% of Trip Cost

Travel Delay
($200 per person daily limit applies)






Baggage Delay



Accidental Death & Dismemberment-Travel Accident



Medical & Dental



Emergency Assistance & Transportation



Rental Car Damage
(Not available to residents of Texas)



Note: The maximum Reservation Cost this plan covers is $50,000.
Additional Services provided through CSA's designated provider:

  • 24-Hour Emergency Assistance Services
  • Concierge Services
  • Identity Theft Resolution Services
  • Roadside Assistance
  • On Demand Medical Care

Sign Up to Join Our Mailing List