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Long & Foster Listing Benefits for Vacation Rental Homeowners

We make it easy for our clients! Here’s how:

24/7: We service our vacation rentals 24/7 – we respond quickly and professionally to guest inquiries, vacationing guests and homeowners. Also, we respond to emergencies 24 hours a day. We provide all guests with our after-hours emergency number.

Guest Services: From reservation inquiries to secure, online booking; from check-in to repair calls; from concierge services to housekeeping and inspections; our staff takes care of guests and vacation properties 24 hours a day.

Marketing: Who knows better how to market your vacation home than Long and Foster’s Resort Rental Division? We live here, we participate in our communities, and we are part of tourism efforts. Local events, holidays, and seasonal opportunities are promoted to guests year-round vie E-mail Campaigns. We maintain and market to an established customer base of thousands of guests who often return year after year as repeat vacationers.

Internet Marketing: We know Internet marketing! We know Search Engine Optimization! Our website, is attractive, easy to use and up-to-date. We know how to help guests find your property online – easily - when they are planning a vacation in the area. We manage email marketing to past guests, social media marketing, listing sites and a variety of other internet marketing strategies that will lead browsers to our website and to book our properties.

Promotion: Print, Internet, email blasts, Facebook & Twitter, pre-arrival and post-vacation emails, guest surveys, contests, television shows, shoulder season promotions and rentals, brochures and rack cards… We are hospitality experts who promote the area and your property!

Reservations Made Easy: In person, over the phone or online – whether paying by check or credit card – Long & Foster makes it easy for guests to book your property in a secure, professional environment. Rental & refund policies are clear and professional.

Additional Services: Travel insurance, housekeeping services, linen services and much more... Long & Foster offers our guests everything they need for a great vacation!

Housekeeping & Inspections: We provide trained, skilled housekeepers who keep your vacation rental home cleaned to industry standards. Guest departures: Inspectors are in your property before and after guest departures, ensuring consistency, quality and making sure that everything is in order.

Maintenance: We make sure all properties are in great shape at all times – safe, clean and in good repair. We offer professional maintenance services with a timely response to maintenance problems and after-hours requests for emergency services 7 days a week. We use reliable vendors who are qualified to handle practically any situation, at fair prices. We also offer a program to cover accidental damage.

Interior Design Services: We offer in-house interior design and property improvement services. Our design professionals offer consultations and detailed plans for improvements designed to meet market demands and increase revenues.

Money: As professionals, we maximize the return on your investment property, earning you money when you aren’t using it. Professional marketing & excellent guest services earn guests’ loyalty and repeat visits.

Records: We keep the records – from revenues to repairs, from lodging tax to 1099s – you’ll receive professional, monthly accounting of what is happening at your property. We offer online owner access so information is available anytime, from any computer. Homeowners can review account information, rentals and revenues, make owner holds and more.

Communication: We let you know what’s happening – from property repairs and marketing initiatives to local issues and industry standards. We know the vacation rental industry and we’ll keep you informed.

Security: As professional property coordinators, we are the constant “eyes and ears” for your property. Instead of sitting empty, vacation homes are lived in, checked and maintained continuously. We meet your guests; we’re available if a problem arises.

Accountability: As your agent, we are primarily accountable to you, the property owner. All guests are required to sign a detailed rental agreement, and review the policies. We rent to families or adult groups over the age of 25. We do everything we can to protect your home and your investment.

Local Connections: We maintain relationships with local officials and agencies – from tourism boards to the police, from City Council to the Chamber.

Good Neighbors: Long & Foster understands the importance of being good neighbors. We maintain connections to property owners associations and your neighbors; we keep guests informed about property rules as well as local laws. We enforce policies that do not allow overcrowding of your home, house parties, and parking violations.

Local Advocacy: Long & Foster keeps homeowners’ best interests in mind at all times. We advocate for clean, attractive beaches/lakes/mountains, and we participate in our Chambers, Tourism Boards, Planning Commissions and other local & tourism related organizations. We sponsor and volunteer for local events and initiatives that have a positive impact on tourism.

High Levels of Standards and Complete Real Estate Services: Long & Foster is also a licensed real estate firm that represents property owners in all types of transactions.

Booking a vacation rental through Long & Foster is a seamless process, as we offer secure phone and Internet reservations systems, and we have made a commitment to quality hospitality, professionalism, and industry excellence.

Long & Foster saves our homeowners time. We do it all!

The information contained herein is deemed reliable but is not guaranteed
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